Appendicies

Appendix A

Participating Companies

Astra Zeneca                        

Dassault                                  

Dell                                           

EMC                                         

Genesys                                  

IBM                                           

IDC                                           

Informatica                          

JDA                                           

KPMG  

Medifast

NetApp

Qlik

Quintiles

Rudnicki Consulting

SAS

SUSE

VMware

WiPro

Xerox

​

​

​

​

Appendix B

​

Business Case vs Business Plan

Appendix C

CRM vs PRM vs ARM

A Comparison